1. No Form-Based Data Collection
This website does not collect personal information through forms, account creation, or direct submission. There are no registration forms, login portals, or data-entry fields on amermbs.ae. All service enquiries and document submissions are handled via WhatsApp, which is governed by WhatsApp's own privacy policy.
2. Technical and Analytics Processing
With your consent, this website uses Google Analytics 4 and Meta Pixel for anonymised usage analytics. These tools, along with our infrastructure providers (Cloudflare for DNS and security, Vercel for hosting), may process technical data including IP addresses, browser type, and page visit patterns. This processing occurs only after you provide consent via the cookie banner. You may withdraw consent at any time by clearing your browser cookies. For full details, refer to our Cookie Policy.
3. WhatsApp Communication
When you contact Amer MBS via WhatsApp (+971 4 342 4117), your messages and any documents you share are processed in accordance with WhatsApp's terms of service and Meta's privacy policy. Amer MBS uses this information solely to facilitate the government services you have requested. Conversations are handled under the UAE Personal Data Protection Law (PDPL) framework. We do not share your WhatsApp communications with third parties except as required to process your requested government service with the relevant UAE authority.
4. Infrastructure Providers
This website is delivered through Vercel (hosting) and Cloudflare (DNS and security). Content management uses Sanity CMS. These providers may process technical data such as IP addresses and browser metadata as part of normal service delivery, in accordance with their respective privacy policies.
5. Data Controller
The data controller for this website is Amer MBS, a UAE-licensed Amer Centre located in Ras Al Khor, Dubai, United Arab Emirates. For any privacy-related inquiries, please reach us via WhatsApp at +971 4 342 4117 or email info@amermbs.ae.
6. Your Rights Under PDPL
Under the UAE Personal Data Protection Law (Federal Decree-Law No. 45 of 2021), you have the right to access, rectify, or request deletion of any personal data held about you. Since Amer MBS does not collect personal data through this website, these rights apply specifically to information shared via WhatsApp during service processing. To exercise these rights, please reach us through the channels listed above.