Setup time1–3 days
DocumentsLow
Govt. feesVaries
- PRO/Mandoob card issuance and renewal
- Data amendment and cancellation
- Required for company representatives
PRO Card Dubai — Government Relations Representative Card
Apply for, renew, amend, or cancel a PRO (Mandoob) card for your company representative. Required for submitting documents at government service centres on behalf of the company.
Check eligibility
Typically replies in minutes
Eligibility
Company representative
Must be employed by the company with a valid work permit and authorised by the company owner.
Card amendment
If the PRO's personal details change (name, passport number, company assignment), the card must be amended. Bring updated documents and the current card to Amer MBS.
Card cancellation
When a PRO leaves the company or is replaced, their card must be cancelled. The employer submits a cancellation request with the original card and a new authorisation letter for the replacement PRO if applicable.
Required Documents
PRO passport + visa copy
Identity verification
Company trade licence
Company verification
Authorisation letter
Company authorisation
Passport-size photo
For card printing
Process Timeline
You
Amer MBS
Authority
- 1
Application
Submit documents at Amer MBS. We prepare the PRO card application.
Same day
You
Provide documents
Amer MBS
Prepare application
Authority
—
- 2
Card issuance
The PRO card is issued after processing. Valid for government service centre access.
1–3 business days
You
Collect card
Amer MBS
Deliver card
Authority
Issue card
Google Reviews — Amer MBS Centre
J
Jaz Mie C.
My entire experience with Amer Center is absolutely awesome. The staff are incredibly kind and courteous especially Ma'am Hessa she has a lot of personality, bubbly and a positive vibes that lighten up my day.
a year ago
M
Mohamad M.
I was in urgent need of the establishment card. Miss. Umara answered and helped me immediately in less than a minute. She is kind, fast, and wonderful, and I see her as the perfect example of the best customer service.
a year ago
Compare Your Options
See key differences to choose the best fit for your situation
Setup time3–5 days
DocumentsMedium
Govt. feesAED 500–1,000
- Issuance, renewal, cancellation, replacement
- Required for sponsoring employees
- Linked to company file and MOHRE quotas
Setup time1–3 days
DocumentsMedium
Govt. feesAED 523
- Open, modify, or cancel establishment file
- Owner and communication updates
- Foundation for all MOHRE transactions
Setup time1–2 days
DocumentsLow
Govt. feesAED 115
- Required for all establishment owners and PROs
- Electronic signing of MOHRE transactions
- New card, renewal, or replacement
Setup time1–3 days
DocumentsLow
Govt. feesAED 76
- New quota application or modification
- Electronic company and mission quotas
- Unlocks work permit capacity
Frequently Asked Questions
Who needs a PRO card?
Any person who submits documents at government service centres on behalf of a company needs a valid PRO card. This is typically a company's government relations officer.
How long is a PRO card valid?
PRO cards are typically valid for 1 year and must be renewed before expiry.
What is the PRO card fee?
Government fees are approximately AED 200–500 depending on the issuing authority. Amer MBS service fees apply.
How do I amend a PRO card?
Bring the current card, updated passport or visa copy, and a new authorisation letter from the company owner to Amer MBS. Amendments are submitted the same day and processed within 1–3 business days. Government amendment fees apply.
How do I cancel a PRO card?
The employer must submit a cancellation request with the original PRO card and company trade licence. If a replacement PRO is being appointed, provide the new representative's documents simultaneously. Cancellation is processed within 1–2 business days.
Information sourced from GDRFA.gov.ae, ICA.gov.ae, and MOHRE.gov.ae — verified 2026-03-19
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